Make sense of sales conversations and customer interactions with AI-powered automations and insights. Streamline tasks and gain insights about your customers and products with Thumb.
Ensure reps ace customer-facing conversations with on-screen script and play assistance during calls.
Review interactions and monitor performance across reps with automated recordings, transcriptions, and summaries of sales calls.
Track trending objections, customer sentiment, and more with Thumb’s in-depth analytics filters.
Streamline CRM management. Update CRM fields after every call with Thumb.
Track contexts specific to your organization across customer conversations. Use Thumb’s custom labels and keywords to monitor context and gain insights.
Identify patterns across closed won and closed lost. Receive alerts on deals at risk and trending themes across the sales cycle.
Improve engagement during calls with automated recording, transcription, and summary outlines of each customer-facing conversation.
Optimize time selling with effective CRM management. Ensure regular and consistent CRM reporting with automated field updates after every call.
Analyze deals across all status. Filter deals by won, lost, or open to review details and identify patterns.
Receive alerts on deals that are at risk based on activity, next steps, close date, and stakeholders.
View the keywords customers most mention throughout the sales cycle. Identify trends using advanced filters.
Onboard new hires faster. Add your enablement plays to Thumb and ensure new reps ace customer-facing conversations with live view of scripts and best practices during calls.
Coach reps effectively. Analyze and review rep performance with automated sales-focused summaries.
Identify how customers feel about your solutions and your competitors with custom labels and sentiment analysis.
Monitor how well training programs are working with new reps. Understand recurring objections, questions, keywords, and more throughout time with Thumb’s root cause analysis.